Return Policy / Refunds

We accept most returns within 30 days of delivery for a full refund. Items must be new and unopened. Please contact us at sales@r3doxies.com within 30 days of delivery to request your return or exchange. You will be provided with a pre-paid shipping label to return your order to our processing center. Approved refunds will be processed within 2-5 business days of receipt of your returned order.


Returns to Our Processing Center

Return postage labels are provided with your package in the event you need to return an item. If you cannot locate the return postage label that was included with your order, please contact us for your free return shipping label. For returns from Military Post Office, APO, FPO and US Territories, please contact us for further instructions.


Instructions for returns:

  1. Please circle the item you wish to return on the bottom copy of your original packing invoice form.
  2. Choose a reason for the return from the back of the invoice and enter its number next to your circled item.
  3. Provide a telephone number in case we have questions.
  4. Detach the top copy of the invoice form and keep it for your records. Enclose the bottom copy with the items you are returning.
  5. Pack your return securely and attach the pre-paid return label found in your original carton.
  6. To return your package you may use your regular FedEx scheduled pick up or drop off at a FedEx location